If you have created a landlord statement or landlord invoice and it is only showing 1 name, rather than 2. Simply follow the steps below to change this:
1) Whilst in the landlords contacts details page please ensure both the first and secondary names have been completed.
2) Next step is to update the landlord statement template. Go to Admin by clicking on your user profile picture/name and select System Templates.
3) Using the search button, choose Landlord Statement from the category dropdown and press the Search button.
4) Click on the cloud icon. This will download the template on to your computer in your downloads folder.
5) Open the document and delete the tag ##landlord_full_name## and paste:
##landlord_title_1## ##landlord_forename_1## ##landlord_surname_1##
##landlord_title_2## ##landlord_forename_2## ##landlord_surname_2##
Save the document on your computer.
6) Go back to your Juvo account. Press the Add template button from within the System Templates section. Enter the template name. Select the category as Landlord Statement and select the file from your computer you have just made changes to.
7) Next time you create a landlord statement. Select this template from the dropdown and this will pull both landlords names on to the statement.
